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Customer Reviews
We just wanted to say what a great job you did for us! We are impressed with your service, personality, and professionalism. We are really enjoying the RAV4 and are grateful the other customers backed out. Great for us and too bad for them, they sure don’t know what they’re missing! This is the nicest new auto and you are the best sales consultant we have experienced in the 40 years we’ve been married. For you being new to this store you are very knowledgeable about the RAV and great at explaining all the features and how to operate them. We see a bright future for you at Toyota of Puyallup and when we get in the market for a new Toyota we will definitely look you up. This is by far the best auto dealership/service department and all the staff were are great. A special thanks to you, we were glad to be your first official sale, it won’t be our last, and we also appreciated Joe. If you or the store ever need a testimonial please feel free to contact us.
Thanks again Julian.
Best wishes,
Bruce & Cheryl... More
Less than a month ago
In today’s focus on customer service, the general public is quick to complain and too often miss opportunities to compliment employees who go above and beyond to service customers. With this in mind, I am pleased to express my appreciation for the outstanding service that I recently received from your service advisor Jimmy Allen.
From the time I dropped off my 1999 Toyota 4Runner to the date I picked up my vehicle, Jimmy handled my complicated and costly needs (replace catalytic converter a... More
Less than a month ago
We are always amazed how easy it is to buy/trade a vehicle at Toyota of Puyallup. From the Sales Department, Finance Department, and the Service Department, all employees are friendly and knowledgeable. On this visit, our Salesmen were Julian and Joe. We experienced no high pressure sales, and were pleased with the trade in value they offered. This is the third vehicle we have purchased from this dealership, and would recommend them to everyone.
Less than a month ago
We bought our son a Toyota Tacoma for his b-day knowing it was going to be hard to get especially because of the color. When I say Mashari went above and beyond calling me 2-3 times a week updating me, checking in and looking for alternate solutions he was wonderful. Follow through and staying into with the client is so important and to top it off he’s not pushy, knowledgeable and hands down amazing.
When we finally got the call to come on down, I had literally an hour and half window to get eve... More
Over a month ago
Joe Luna is who dealt with us. He was so personable and we enjoyed working with him. We write in our blessing book each night. Joe was our blessing for the day! We are happy with our new truck.
Over a month ago