Disclaimers
I do not normally write reviews, but as Mark Lucas and his co-workers at Toyota of Puyallup did such an great job working with and taking care of me through the sales process, I wanted to ensure he/they were recognized for their efforts. Mark is extremely knowledgeable, extremely courteous, and truly loves his job. I had a unique situation which he nor his co-workers had ever encountered. Greg Backstorm went above and beyond by reaching out to other subject matter experts and getting the answ... More
2019-09-18
I love Toyota of Puyallup..! Their customer service beyond exemplary. Went in for an oil change today and was informed that my service contract for oil changes had expired a month ago but they went ahead and honored it for this change anyway. How awesome is that..!? I also brought a 2005 Corolla new years ago and my husband wanted me to get a new car in 2012 so he could have my Corolla, a poor decision on my part was to try a Honda. After 3 years I begged to trade it in for another Toyota, we en... More
2019-12-14
Purchased a Camry here for my wife last week. The service was excellent! Aaron "Curly" was a dream to work with. Super happy with the whole experience.
2019-12-20
Rick Bauer was AMAZING!! He took his time showing me all the options on the lot, making sure I was comfortable with my decision. He made sure I got the best deal! If you are in the market for a vehicle go talk to Rick at Toyota of Puyallup first!
2019-11-12
Took my RAV4 in for routine servicing. Everyone was friendly and efficient. Cost was reasonable. I plan to get all my car check ups there.
2019-12-26
I recently purchased a 2019 4Runner and so far I love it! thank you so much to Jon Martinez, for helping me out and for making this easier than what I was expecting. So if you guys are wanting to buy a new car go to Toyota of Puyallup they will definitely have what you’re looking for.
2019-09-26
Thank you for the excellent and courteous service. The service department does fine work and keeps my Avalon running in top condition. They even find issues that I was not aware of before they become problems. The car is clean and ready on time. At this service I requested a detailed cleaning and wash because I can not easily do this work myself. It really made the car look new! The technician gave me a report of the car's condition and what to be aware of in the way of possible future service n... More
2019-04-25
I was greeted immediately upon driving up to the service bay. The professionalism and gold treatment was evident with the first words out of the customer service technician's mouth. They treated both me and my vehicle with TLC and delivered on their promise to have the scheduled maintenance done within the time given. To top it off, I got fresh cookies in the waiting area that were YUMMY! I am very happy to have bought my vehicle from Toyota of Puyallup and even happier to have the service done... More
2018-12-11
I am a long time Toyota owner. I bought my first pickup from your old location in 1988. Since then I have purchased many Toyotas . . . to include a Toyota like vehicle . . . a 2014 FRS. I have made most of these purchases with Steve Bjornson who is just a great guy. He knows Toyotas inside and out and has never pressured me to make a decision. It took me a year to buy the FRS. I’m a real research guy and had to weigh all the pros and cons of the FRS and the Subaru BRZ. In the end it was the cult... More
2018-06-11
I would like to express my thanks to you and your team for what has turned out to be the best customer service experience my husband and I have ever had at an auto dealer.
We moved to Washington on Monday the 9th. We needed to purchase two vehicles, a car for my son and a truck for my husband. We ended up at Toyota of Puyallup on Wednesday the 11th after visiting a couple of other dealers in the area. We were lucky enough to get Mark Moritz as our sales representative, spent a couple of hours f... More
2018-04-21