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Map 1400 River Road, Puyallup, WA Showroom 8:30-8pm Hours (253) 286-6000 Call
Home / About Toyota of puyallup in Puyallup, Wa / Toyota of puyallup customer reviews in Puyallup Wa

How Are We Doing?

What is it like to shop at Toyota of Puyallup? We invite you to see what our customers have to say here in our testimonials. Here you will find reviews from Toyota of Puyallup customers, many of whom have been doing business with us for many years. We hope you will consider leaving a review of your own once you have been in to see us.

121 Testimonials
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The whole sales staff was amazing! Matt the GSM and Jeff the sales manager took their time and explained everything! Monday and Tuesday mornings are a great time to go in! Low pressure and very informative. Teresa in finance helped me choose the right options for me when protecting my investment. I love Toyota of Puyallup! I’ve purchased 4 vehicles here and I’m very pleased ?
Jessica Moter
2021-04-28
Bought three new hybrids cars here over past 10 years. Very courteous, knowledgeable and helpful staff. Not pushy.
AL Adams
2020-10-16
I want you to know how much we appreciate the excellent service your team provided when we came in during the week of December 14 2020, shopping for a new car for our friends. The team I am referring to is: Jerry Nix, Joe Luna, Shane “K” and Tiffany Adam. Their attention to detail, professional manner, great superlative and communication skills, and genuine warmth, made our transactions even better than we expected. From the time we walked in the door until we purchased our cars, the team answered any questions asked and exhibited the best attitude toward all of us. They put us at ease and made the process a comfortable one, so much so that the wife and I even purchased a car. What a pleasant encounter to a tumultuous year. Please accept our gratitude towards you and your team for providing a speedy, relaxed, and efficient process to our purchases. You should be proud of the team you’ve fostered; we will continue to buy our cars at “Toyota of Puyallup” and refer our friends as well. Again, thank you for wonderful experience.... More
Ed & Kwi
2020-12-18
I am extremely grateful for the personal attention of my salesman Eddie Staudinger. He sold me my car a year ago and now I am getting second car due to accident. He was quick to respond to my text message and even came to pick us up for purchase. Very happy with Toyota of Puyallup, everyone is friendly and efficient.
Emma Boucher
2021-10-30
I am a Personal Vehicle Shopper. I have several times brought in clients to purchase a vehicle that I have found on line at this Dealer. Each and every time I and my client leave with a smile and a vehicle. The individuals, from the sales person to the sales manager are wonderful to work with. No pressure is involved to create a sale for them. The staff bend over backwards to satisfy the customers, always smiling.
Tj Graham
2021-01-29
Staff are friendly and helpful. Always a positive experience.
Stacy Rivas
2020-07-17
Great place to buy a car friendly sales people I recently repaired their car wash welded up the rail to get them back up and washing cars again. Great people to work with thank you Toyota of Puyallup
Pete Brady
2020-05-18
I am driving my 2nd FJ Cruiser. Total years including my previous one is 15 years. For those 15 years with both FJ’s whenever I have had a maintenance issue, I have called Laurie Dally. Recently the Friday before Labor Day an idiot light came on and I sent a quick picture of my dashboard to Laurie Dally. She said that it was either a low tire or a puncture and to come in on my way to Harstine Island. Sure enough it was a screw embedded in my tire and probably would of left me on the side of theroad on a busy Friday holiday afternoon. I was received with professional grace in Puyallup and between Laurie and her sweet staff, they repaired my tire and I was off for my weekend. Thank you to you for having employees like Laurie that I can count on….always. Respectfully appreciate your Puyallup staff. I was off and running and arrived to Harstine Island and had a fabulous weekend because I was not sitting on the side of the road. Warm Regards, Karen... More
Karen A.
2021-09-09
Hi, my good friend Vantha, Thank you very much for helping me with my purchase! You were so kind, flexible, understanding, warm, helpful above and beyond, thoughtful and a true light from your core - Thank You! I will be very happy to refer anyone that crosses my path. I received a lot of positive comments on the car I traded, prior to letting it go and everyday I have been grateful and thankful for that car! I don't think you will have any problem re - selling it. Some expressed jealousy for me having it and that is likely to happen again with the one that I just purchased - That is how powerful Toyota is! It is just a matter of drawing the people in to your store to see and meet all of you Beautiful, Kind, Helpful, Understanding, and Wonderful, Human, People that truly reflect a Love and Caring you don't find very often elsewhere! It is an Awesome and Much Appreciated experience! Everyone that I have met and even seen working at your Toyota branch including the people in the service department, finance department, and other, make an Awesome team! Everyone is so kind and helpful. I know that you are there to make money - I can appreciate that - but, it did NOT feel like that - you all go far above that type of standard! It is more like I do not want to leave here because you reflect a family type environment, really caring and genuinely helpful. You did not hesitate, you were patient with me and very helpful, even jumping hurdles that I could not jump myself - I truly appreciate that! I noticed everyone is connected and like a tight fit family there, even willing and ready to accept outsiders in, creating a magnetic, truly beautiful environment! The entire process and experience is totally Amazing, Wonderful, and Delightfully filled with a sense of joy that is definitely memorable - in a great way! - Very Awesome to experience! Thank you for allowing me to feel and experience that! The outflowing energy of genuinely caring is what really influenced my buying decision. It has been reflected every time I have been to your dealership - Thank you! Thank you Vantha for going above and beyond to assist me, making it a truly beautiful experience, and causing me to leave with a sense of knowing I made a great decision. Also, thank you for the warmth that you shared through being the truly beautiful person that you are - I needed that, am grateful, and appreciative for having even met you! Thank you very much!!! Please, tell Mark and Joe thank you also! I do not want to create any disharmony and they both are genuinely Beautiful People also - All have been uniquely helpful to me and it is Appreciated and Remembered! I look forward to one day being able to reflect the warmth and caring each one of you have shown to me, back to you all. In the meantime, I will try to pay it forward. Thank You, Thank You, and Thank You! Warmest Wishes and Blessings My Friend - You are Awesome and a Very Beautiful Spirit, Robbin Lopeman... More
Robbin Lopeman
2020-10-26
Came in today looking to get into a reliable vehicle after going through rough times during the pandemic. Todd is an amazing salesman; friendly, honest and very hard-working. Theresa in Finance really went the extra mile to help and I drove home in a 2021 Corolla with a very feasible payment plan. Would 100% recommend Toyota of Puyallup and I’ll definitely do business with them again. They care about Customer Service. And support Veterans all the way!
Lydia Smith
2021-03-19
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Toyota of Puyallup

1400 River Road, Puyallup, WA 98371
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Sales:  (253) 286-6000 
Service: (253) 286-6100

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Sales
Mon - Fri:      8:30 am - 8:00 pm
Saturday:      8:30 am - 8:00 pm
Sunday:        10:00 am - 7:00 pm

Service
Mon - Fri:      7:30 am - 6:00 pm
Saturday:      7:30 am - 5:30 pm
Sunday:        Closed

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